Comcast decided, despite having excellent credit, that I was a credit risk and wouldn’t let me add a new line for my new Apple Watch. So, in the next day or so, they will have no lines active. I’d take the Internet elsewhere as well if it was an option.
I have two friends who work at Comcast. One of them even helped me with a business matter in the early part of my divorce. There are competent people there…despite an organization that is largely run by incompetent people.